Roye life 14 day return policy

ROYE LIFE 14-Day Return Policy
At ROYE LIFE, your satisfaction is our priority! If you're not completely happy with your purchase,
you can return it within 14 days of delivery for a refund or exchange.
Return Conditions
1. Eligibility:

- Items must be returned unworn, unwashed, and in their original condition with all tags and
packaging intact.
- Items showing signs of wear, washing, damage, or alteration will not be accepted.

2. Non-Returnable Items:
- Clearance or final-sale items, gift cards, and intimate wear (e.g., undergarments, swimwear) are
not eligible for returns.

3. Proof of Purchase:
- A valid order number or receipt is required for all returns.

How to Return

1. Initiate a Return:
- Log in to your account on www.roye-life.com and visit the Returns & Exchanges section.
- Follow the instructions to generate a return request and shipping label.

2. Pack Your Items:
- Securely pack the items you're returning in the original packaging (if possible) and include your
return confirmation.

3. Ship Your Return:
- Use the provided prepaid shipping label (return shipping fees may apply) to send your package
back.

Refund Process
- Once we receive and inspect your return, refunds will be processed to your original payment
method within 5-7 business days.
- Original shipping fees are non-refundable, except for cases of incorrect or defective items.
Exchanges
- To exchange an item, contact us at [email protected] to ensure availability of the replacement
item.
Contact Us
Have questions or need assistance? Reach out to our Customer Support team at [email protected]
or visit www.roye-life.com.
Thank you for choosing ROYE LIFE for your clothing needs